City of Gresham
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News Releases
Customer convenience drives City of Gresham's utility billing system - 01/28/15
GRESHAM, Ore. - The City of Gresham now offers its utility customers the option of managing their utility accounts completely online - making it much more convenient to check an account status, start or stop service, pay a bill, or ask a question.

The new system, called Your Online Utilities, or Y.O.U., is free and easy to use.

"Our customers are going to be pleased that we've updated our utility billing system with new online features," said Gresham Finance and Management Services Director Bernard Seeger. "No one has to visit or call City Hall to see if their payment was received. They can check online 24/7."

Seeger added: "We expect healthy Y.O.U. enrollments not only because the system is convenient, but because customers can opt for paperless billing, which will help the City and our customers get greener."

Y.O.U. has several benefits, including:
* Looking up water use, payment status and bill statement history - right from a tablet or computer.
* Enrolling in the free AutoPay program - and never write or mail a check again.
* Signing up for paperless billing - save the planet, eliminate paper filing, and get an email when the bill is ready online.
* Updating accounts - make address changes hassle-free.
* Applying for financial assistance - or contribute to Neighbors Helping Neighbors, Gresham's program for residents struggling to pay their utility bill.

Customers may enroll in Y.O.U at GreshamOregon.gov/Utilities.

The City provides utilities service for water, wastewater and stormwater to 24,000 customers. The City also sponsors Neighbors Helping Neighbors, a utility bill assistance program that has helped hundreds of residents experiencing financial hardship and cannot pay a water, sewer and stormwater bill. Donations are tax-deductible.

For more information, contact utility billing customer service at 503-618-2373 or UtilityBilling@GreshamOregon.gov.

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City of Gresham taking fast action to keep Centennial High students safe - 01/16/15
GRESHAM, Ore. - The City of Gresham and the Centennial School District are working together to ensure student safety in the wake of pedestrian accidents this week in front of Centennial High School on 182nd Avenue.

Gresham Mayor Shane Bemis and Centennial School District Superintendent Sam Breyer met this morning to discuss pedestrian accidents involving four Centennial High students in two days in the crosswalk near the school's main entrance at 3505 S.E. 182nd Ave.

After the second accident occurred at 5 p.m. yesterday, Jan. 15, the City and the District took immediate steps to ensure safety when school started today. The City this morning assigned two traffic officers on motorcycle to the crosswalk to check speeds and monitor safety. The Centennial School District this morning posted a crossing guard at the crosswalk.

In addition, the City today is:
* Extending hours for existing school flashing lights at the crosswalk so there is an additional one and a half hours of alerts in the morning and two additional hours in the evening.
* Posting a flashing message board at the crosswalk that urges driver caution.
* Checking streetlights and working to quickly get any non-working lights replaced.
* Expediting the installation of rapid-flashing beacons, which were scheduled to be installed this summer due to high pedestrian traffic and high traffic volumes. The City is reassigning crews to install the new system, which will be completed by mid-March.

"Ensuring the safety of our children is the most important work we do," Mayor Bemis said. "We at the City of Gresham are working urgently, in partnership with Centennial staff, to keep students safe."

According to City records, there have been no pedestrian accidents at that crosswalk since 2003. Police records show that in 2014, 300 traffic citations were issued on that stretch of 182nd Avenue, between Powell Boulevard and Division Street for a variety of violations, from cellphone use to speed. Of those 300 citations, seven were issued for violations in the crosswalk.

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City of Gresham takes strong steps to address crosswalk safety - 01/16/15
GRESHAM, Ore. - Gresham Mayor Shane Bemis will meet with Centennial School District Superintendent Sam Breyer at 10:30 a.m. at the high school, which is located at 3505 Southeast 182nd Ave.

Bemis and Breyer will discuss immediate steps to improve safety after four Centennial High School students in two days were hit in the 182 Street cross walk in front of the school.

"Ensuring the safety of our children is the most important work we do," Mayor Bemis said. "We at the City of Gresham are working urgently, in partnership with Centennial staff, to keep students safe."

Due to heavy traffic, the 182nd street crosswalk in front of Centennial High was slated this spring to get flashing safety lights installed. The City is expediting this upgrade.
Flushing_Map_2015.jpg
Flushing_Map_2015.jpg
City kicks off flushing program in business-heavy northeast region: Annual program keeps drinking water clean and clear - and pipes, valves and hydrants working (Photo) - 01/13/15
The City of Gresham's Water Resources Division starts its annual water quality and system maintenance flushing program Wednesday, Jan. 14. Work will mainly take place in Gresham's business-heavy northeast region, which includes historic downtown, Gresham Station, City Hall, Legacy Mt. Hood Medical Center and Mt. Hood Community College.

City crews will be at hydrants flushing water pipes to remove built-up sediments that settle in water lines over time. Workers flush about one-third of the city each year. This year, they will flush 88 miles of water lines while servicing 726 fire hydrants and 2,989 valves. To see where and when workers will be for this three-month project, visit http://greshamoregon.gov/flushing/

The flushing program is important because it ensures that Gresham's drinking water remains clean and clear and that the City's extensive, essential water system is maintained in the best condition possible to keep residents and business owners safe.

Flushing will take place from January through April in both residential and commercial districts. Crews will flush between 9 a.m. and 4 p.m. weekdays in neighborhoods and at night, between 11 p.m. and 6 a.m., in some commercial areas to limit inconvenience to businesses and their customers.

In addition to cleaning water pipes, the flushing program allows City crews to identify any malfunctioning valves or problems with hydrants, which are critical for firefighting.

The Water Resources Division is working closely with the community to minimize disruptions.
City staff is reaching out to business and community groups to explain the work, and residents will see advance signage placed in the neighborhood or may visit the City's website for the daily flushing schedule.

Flushing may stir up sediment in the water system, causing water to discolor temporarily. If crews are flushing in the neighborhood, the Water Resources Division recommends customers keep discolored water out of their private systems by not turning on the water or operating appliances that use water, such as dish washers and washing machines, while crews are working in the area.

If customers notice discolored water in their private systems after flushing is done in the neighborhood, staff recommends following these steps before running any appliances that require water:
1. Turn on each cold-water faucet and allow the water to run until it's clear again.
2. Flush each toilet two times.
3. Call the Operations Center at 503-618-2626 if discoloration is still an issue.

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