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News Release

ODHS Taking Additional Steps To Improve SNAP Payment Accuracy, Asks Households To Watch For Notices (Photo) - 11/10/26

SALEM, Ore. — The Oregon Department of Human Services (ODHS) is taking additional steps over the coming months to further improve the accuracy of Supplemental Nutrition Assistance Program (SNAP) benefits so that people in Oregon receive the correct amount of food assistance.

 

As part of this work, ODHS will conduct several rounds of income accuracy checks on existing SNAP cases and begin requiring proof of housing and utility costs when people apply for or renew benefits. Some households may receive notices requesting additional information.

 

These efforts are part of the agency's ongoing work to reduce Oregon's SNAP payment error rate, improve benefit accuracy and help households avoid unexpected changes to their food assistance as new federal requirements take effect.  

 

"We want every person in Oregon who qualifies for SNAP to receive the right amount of food benefits," said Jessica Amaya Hoffman, ODHS Oregon Eligibility Partnership interim director. "Income can be complicated, especially with gig work, changing work hours or financial help from family members. We also know that not everyone has traditional documents to show their housing expenses. Our goal is to help people understand what information is needed and connect them with support so they can keep receiving the benefits they qualify for."

What SNAP households should do

Some SNAP households may receive notices asking for additional information about their income, housing or utility costs.

ODHS encourages people to:

  • Read notices carefully. Each notice will explain what information is needed and when it is due.
  • Respond by the deadline. Providing requested information on time can help prevent delays or interruptions in benefits.
  • Keep contact information updated. Make sure ODHS has your current mailing address and phone number so you receive important notices.
  • Ask for help. If you have questions or trouble getting documents, contact ODHS as soon as possible. Staff can help you understand what is needed.

Income accuracy checks will continue over the coming months

ODHS will check income on more than 80,000 SNAP cases in November and December 2026, with additional rounds planned next year.

 

As part of these checks, ODHS will look at household income information to identify anything that could affect a household's SNAP benefits. If more information is needed, ODHS will contact the household or send an "Information Needed" notice explaining what information is needed.

 

Not every household will need to take action. However, people who receive a notice should read it carefully and respond by the deadline. Households that do not respond to a request for information may lose their SNAP benefits.

 

If an income accuracy check identifies information that changes a household's eligibility or benefit amount, ODHS will send a notice explaining the change.

New proof requirements for housing and utility costs begin Nov. 21

Beginning Nov. 21, 2026, people applying for or renewing SNAP benefits will need to provide proof of their housing and utility costs for those expenses to be counted when calculating benefits.

 

Housing and utility costs can affect how much SNAP a household receives. Reporting these expenses may help households qualify for more food benefits. For more than a decade, Oregon has generally allowed people to report these expenses without providing documentation.

 

People who already receive SNAP will be asked to provide proof when they renew their benefits. However, people who move, report a change in their housing or utility costs, or begin paying a new expense before their next renewal will need to provide proof of those costs, even if they don’t receive a notice requesting it.

 

For housing costs, people need to provide proof of how much their household pays for rent, a mortgage or other eligible housing costs. They also need to identify which utilities they pay for or help pay for, such as electricity, gas or water. They don’t need to provide the specific dollar amount they pay.

 

Several types of documents can be used to verify expenses, including:

  • A rental agreement or mortgage bill
  • A utility bill
  • A rental agreement that shows how utilities are paid
  • A written receipt from a landlord
  • A bank statement showing a payment to a landlord, property manager or mortgage company
  • A screenshot from a payment app showing your housing payment or which utility the payment was for (including Venmo, PayPal or CashApp)
  • A statement from a landlord or roommate who is not part of the SNAP household.

A landlord or roommate who is not part of the SNAP household may also be able to verify expenses by phone.

 

ODHS staff can help people find other ways to verify expenses if they share housing costs, get help paying bills or do not have permanent housing.

 

People should continue to apply for SNAP, renew their benefits and complete required interviews, even if they do not have documents ready.

 

If ODHS does not receive proof of housing or utility costs by the deadline, the agency will determine the eligibility and benefit amounts for the household without counting those costs. This means a household could receive fewer benefits or not qualify for SNAP. However, missing proof alone will not automatically result in an application being denied or an existing case being closed.

How to get help

  • Online: Apply for or manage benefits at benefits.oregon.gov.
  • By phone: Call the ONE Customer Service Center at 800-699-9075, Monday through Friday, 7 a.m. to 6 p.m. Pacific Time. Help is available in multiple languages.
  • In person: Find a local ODHS office at oregon.gov/odhs/pages/office-finder.aspx.
  • ONE Online account or Oregon ONE Mobile app: View notices, upload documents and manage benefits.

Learn more about SNAP at oregon.gov/snap.

 

Attached Media Files: InformationNeededNoticeSP_Redacted.jpg, InformationNeededNotice_Redacted.jpg,

ODHS Taking Additional Steps To Improve SNAP Payment Accuracy, Asks Households To Watch For Notices (Photo) - 11/10/26

SALEM, Ore. — The Oregon Department of Human Services (ODHS) is taking additional steps over the coming months to further improve the accuracy of Supplemental Nutrition Assistance Program (SNAP) benefits so that people in Oregon receive the correct amount of food assistance.

 

As part of this work, ODHS will conduct several rounds of income accuracy checks on existing SNAP cases and begin requiring proof of housing and utility costs when people apply for or renew benefits. Some households may receive notices requesting additional information.

 

These efforts are part of the agency's ongoing work to reduce Oregon's SNAP payment error rate, improve benefit accuracy and help households avoid unexpected changes to their food assistance as new federal requirements take effect.  

 

"We want every person in Oregon who qualifies for SNAP to receive the right amount of food benefits," said Jessica Amaya Hoffman, ODHS Oregon Eligibility Partnership interim director. "Income can be complicated, especially with gig work, changing work hours or financial help from family members. We also know that not everyone has traditional documents to show their housing expenses. Our goal is to help people understand what information is needed and connect them with support so they can keep receiving the benefits they qualify for."

What SNAP households should do

Some SNAP households may receive notices asking for additional information about their income, housing or utility costs.

ODHS encourages people to:

  • Read notices carefully. Each notice will explain what information is needed and when it is due.
  • Respond by the deadline. Providing requested information on time can help prevent delays or interruptions in benefits.
  • Keep contact information updated. Make sure ODHS has your current mailing address and phone number so you receive important notices.
  • Ask for help. If you have questions or trouble getting documents, contact ODHS as soon as possible. Staff can help you understand what is needed.

Income accuracy checks will continue over the coming months

ODHS will check income on more than 80,000 SNAP cases in November and December 2026, with additional rounds planned next year.

 

As part of these checks, ODHS will look at household income information to identify anything that could affect a household's SNAP benefits. If more information is needed, ODHS will contact the household or send an "Information Needed" notice explaining what information is needed.

 

Not every household will need to take action. However, people who receive a notice should read it carefully and respond by the deadline. Households that do not respond to a request for information may lose their SNAP benefits.

 

If an income accuracy check identifies information that changes a household's eligibility or benefit amount, ODHS will send a notice explaining the change.

New proof requirements for housing and utility costs begin Nov. 21

Beginning Nov. 21, 2026, people applying for or renewing SNAP benefits will need to provide proof of their housing and utility costs for those expenses to be counted when calculating benefits.

 

Housing and utility costs can affect how much SNAP a household receives. Reporting these expenses may help households qualify for more food benefits. For more than a decade, Oregon has generally allowed people to report these expenses without providing documentation.

 

People who already receive SNAP will be asked to provide proof when they renew their benefits. However, people who move, report a change in their housing or utility costs, or begin paying a new expense before their next renewal will need to provide proof of those costs, even if they don’t receive a notice requesting it.

 

For housing costs, people need to provide proof of how much their household pays for rent, a mortgage or other eligible housing costs. They also need to identify which utilities they pay for or help pay for, such as electricity, gas or water. They don’t need to provide the specific dollar amount they pay.

 

Several types of documents can be used to verify expenses, including:

  • A rental agreement or mortgage bill
  • A utility bill
  • A rental agreement that shows how utilities are paid
  • A written receipt from a landlord
  • A bank statement showing a payment to a landlord, property manager or mortgage company
  • A screenshot from a payment app showing your housing payment or which utility the payment was for (including Venmo, PayPal or CashApp)
  • A statement from a landlord or roommate who is not part of the SNAP household.

A landlord or roommate who is not part of the SNAP household may also be able to verify expenses by phone.

 

ODHS staff can help people find other ways to verify expenses if they share housing costs, get help paying bills or do not have permanent housing.

 

People should continue to apply for SNAP, renew their benefits and complete required interviews, even if they do not have documents ready.

 

If ODHS does not receive proof of housing or utility costs by the deadline, the agency will determine the eligibility and benefit amounts for the household without counting those costs. This means a household could receive fewer benefits or not qualify for SNAP. However, missing proof alone will not automatically result in an application being denied or an existing case being closed.

How to get help

  • Online: Apply for or manage benefits at benefits.oregon.gov.
  • By phone: Call the ONE Customer Service Center at 800-699-9075, Monday through Friday, 7 a.m. to 6 p.m. Pacific Time. Help is available in multiple languages.
  • In person: Find a local ODHS office at oregon.gov/odhs/pages/office-finder.aspx.
  • ONE Online account or Oregon ONE Mobile app: View notices, upload documents and manage benefits.

Learn more about SNAP at oregon.gov/snap.

 

Attached Media Files: InformationNeededNoticeSP_Redacted.jpg, InformationNeededNotice_Redacted.jpg,

ODHS Publishes Second Semi-annual Child Welfare Report Under Wyatt B. V. Kotek; Shares Progress On Child Welfare Improvement Efforts - 10/30/26

(Salem) - The Oregon Department of Human Services (ODHS) today released its second semi-annual report under the Wyatt B. v. Kotek Collaborative Agreement.

 

The report focuses on actions taken from April 1 through Sept. 30, 2026, to improve how ODHS Child Welfare serves children and families. With the progress made during that timeframe, 23 of the 29 strategies are on track to meet their targets.

 

“Our goal is to ensure that each strategy we pursue leads to children and families in Oregon experiencing better outcomes because the system worked more effectively for them,” said Child Welfare Interim Director Rolanda Garcia. “Publishing this report twice a year shows families, advocates, and legislators where the system is performing well and where it must continue to improve.”

 

Updated data on Child Welfare’s 14 performance measures prescribed under the Collaborative Agreement will be provided in May 2027, when it issues the next Annual Progress and Efforts Report.

 

Oregon is making progress on improving how it serves children and families

ODHS Child Welfare is on track to implement its goals for 2027 to improve outcomes for children and families. Highlights include:

  • Review of maltreatment in care incidents: ODHS reviewed 488 incidents of maltreatment of children in care that were reported in 2025 in order to strengthen prevention and improve safety.
  • Enhancing face-to-face meetings with children, families and resource (foster) parents: Monthly face-to-face meetings between case managers and the parents, resource parents and children are essential for safety and to ensure families receive the support they need. To improve the consistency and quality of these meetings, ODHS provided additional supports, tools and training to case managers.
  • Timely and accurate Child Protective Services (CPS) assessments to improve safety: Actions include updated agreements with law enforcement and other partners to align processes, improving the CPS assessment system to provide better guidance to staff when assessing safety threats to a child, and requiring staff to provide real-time documentation of case visits.
  • Improving placement stability for children with significant behavioral and mental health needs: In-home services provide support for children with a high level of mental and behavioral health needs and the resource parents supporting them. These programs – including Response and Support 24/7 Network (RSN), Child Specific Caregiver Supports (CSCS) and Behavioral Health Treatment Foster Care (BH‑TFC) – help improve placement stability. ODHS plans to continue expanding these programs throughout Oregon.

 

Strategies with implementation barriers

ODHS is committed to transparency, which means sharing both progress and implementation challenges. ODHS is taking targeted action to remove barriers in certain areas, including:

  • Enhanced Supervision Plans: These plans are written for resource parents caring for a child or young adult with high needs. They are required to be completed within 30 days. Because the timeliness of completing these plans has not improved despite efforts, responsibility for them will shift from caseworkers to resource parent certifiers, with implementation planned by the end of 2026.
  • Maltreatment in care prevention: A plan was developed in June 2026 to address several areas, including an updated protocol for unifying families. It also includes targeted local plans to address findings from the review of 2025 incidents, and technical fixes to improve data errors. Implementation of this work is ongoing and active but is taking longer to implement than initially expected.

Read the November 2026 report

 

Resources

View all ODHS Child Welfare data reports

Read the May 2026 Wyatt B., et al. v. Tina Kotek, et al. Progress Report

 

About the Oregon Department of Human Services

The mission of ODHS is to help Oregonians in their own communities achieve wellbeing and independence through opportunities that protect, empower, respect choice and preserve dignity. 

 

 

ODHS Publishes Second Semi-annual Child Welfare Report Under Wyatt B. V. Kotek; Shares Progress On Child Welfare Improvement Efforts - 10/30/26

(Salem) - The Oregon Department of Human Services (ODHS) today released its second semi-annual report under the Wyatt B. v. Kotek Collaborative Agreement.

 

The report focuses on actions taken from April 1 through Sept. 30, 2026, to improve how ODHS Child Welfare serves children and families. With the progress made during that timeframe, 23 of the 29 strategies are on track to meet their targets.

 

“Our goal is to ensure that each strategy we pursue leads to children and families in Oregon experiencing better outcomes because the system worked more effectively for them,” said Child Welfare Interim Director Rolanda Garcia. “Publishing this report twice a year shows families, advocates, and legislators where the system is performing well and where it must continue to improve.”

 

Updated data on Child Welfare’s 14 performance measures prescribed under the Collaborative Agreement will be provided in May 2027, when it issues the next Annual Progress and Efforts Report.

 

Oregon is making progress on improving how it serves children and families

ODHS Child Welfare is on track to implement its goals for 2027 to improve outcomes for children and families. Highlights include:

  • Review of maltreatment in care incidents: ODHS reviewed 488 incidents of maltreatment of children in care that were reported in 2025 in order to strengthen prevention and improve safety.
  • Enhancing face-to-face meetings with children, families and resource (foster) parents: Monthly face-to-face meetings between case managers and the parents, resource parents and children are essential for safety and to ensure families receive the support they need. To improve the consistency and quality of these meetings, ODHS provided additional supports, tools and training to case managers.
  • Timely and accurate Child Protective Services (CPS) assessments to improve safety: Actions include updated agreements with law enforcement and other partners to align processes, improving the CPS assessment system to provide better guidance to staff when assessing safety threats to a child, and requiring staff to provide real-time documentation of case visits.
  • Improving placement stability for children with significant behavioral and mental health needs: In-home services provide support for children with a high level of mental and behavioral health needs and the resource parents supporting them. These programs – including Response and Support 24/7 Network (RSN), Child Specific Caregiver Supports (CSCS) and Behavioral Health Treatment Foster Care (BH‑TFC) – help improve placement stability. ODHS plans to continue expanding these programs throughout Oregon.

 

Strategies with implementation barriers

ODHS is committed to transparency, which means sharing both progress and implementation challenges. ODHS is taking targeted action to remove barriers in certain areas, including:

  • Enhanced Supervision Plans: These plans are written for resource parents caring for a child or young adult with high needs. They are required to be completed within 30 days. Because the timeliness of completing these plans has not improved despite efforts, responsibility for them will shift from caseworkers to resource parent certifiers, with implementation planned by the end of 2026.
  • Maltreatment in care prevention: A plan was developed in June 2026 to address several areas, including an updated protocol for unifying families. It also includes targeted local plans to address findings from the review of 2025 incidents, and technical fixes to improve data errors. Implementation of this work is ongoing and active but is taking longer to implement than initially expected.

Read the November 2026 report

 

Resources

View all ODHS Child Welfare data reports

Read the May 2026 Wyatt B., et al. v. Tina Kotek, et al. Progress Report

 

About the Oregon Department of Human Services

The mission of ODHS is to help Oregonians in their own communities achieve wellbeing and independence through opportunities that protect, empower, respect choice and preserve dignity. 

 

 

CORRETED: Seasonal Jobs And SNAP Benefits: What Oregonians Should Know Before The Holidays - 10/28/26

Correction: A previous version of this release incorrectly identified the topic of the media briefing. ODHS apologizes for the error.

Media resources

Instead of conducting individual interviews for this announcement, ODHS will host a virtual media availability on Wednesday, Oct. 28, from 2:30 to 2:50 p.m. Members of the media will have an opportunity to ask questions about applying for SNAP ahead of the holidays and how seasonal employment may help Oregonians meet work or activity rules or regain benefits. RSVP for the media availability by emailing Sara Campos at sara.k.campos@odhs.oregon.gov.

 

A statement from the ODHS interim Oregon Eligibility Partnership Director will be available after the event: https://vimeo.com/showcase/12330638

 

A Spanish-language video summarizing the key messages is available on Vimeo. Spanish-language media may request interviews or submit questions in Spanish by contacting Adriana Taylor at Irma.A.Taylor@odhs.oregon.gov.

 

 

SALEM, Ore. — With the holiday season approaching, the Oregon Department of Human Services (ODHS) is encouraging Oregonians who are not currently receiving Supplemental Nutrition Assistance Program (SNAP) benefits to apply now to see if they qualify. People who previously lost benefits may also be eligible again.

 

SNAP provides monthly food benefits to help eligible households buy groceries. ODHS wants every Oregonian who qualifies for SNAP to receive it, and applying now gives the agency time to process applications before the holidays. Processing times vary, and benefits are not guaranteed.

 

For people already receiving SNAP, seasonal employment may offer another opportunity. Did you recently start working at a pumpkin patch or a Halloween store? Are you planning to work at a Christmas tree farm or pick up extra hours during the holidays? That work could help you meet federal SNAP work or activity rules or regain benefits you've previously lost.

 

ODHS encourages people who start a new job or work additional hours to report changes as required and find out how their employment may affect their SNAP benefits.

 

"Seasonal employment can be an opportunity to earn extra income while also helping people meet SNAP work or activity rules," said Jessica Amaya Hoffman, ODHS interim Oregon Eligibility Partnership Director. "If you've started a new job, picked up additional hours or are planning to work during the holidays, contact us. We can help you understand how your work and income affect your SNAP benefits and what steps you may need to take."

 

Seasonal employment can help people meet SNAP work or activity rules

Under federal rules, certain adults ages 18 through 64 must complete at least 80 hours of work or qualifying activities each month to continue receiving SNAP benefits, unless they qualify for an exemption.

 

Seasonal employment, including jobs at Halloween stores, retail businesses, restaurants, warehouses and other employers preparing for the holidays, may help people meet these requirements.

 

If you're picking up a second job or working extra hours during the holidays, it's also important to understand how this income may affect your SNAP benefits. Households must report income changes when required under SNAP reporting rules so benefits can be calculated accurately. Contact ODHS if you're unsure whether you need to report your new income.

 

People who have already lost SNAP benefits because they did not meet work or activity rules may also be able to regain eligibility through employment or other qualifying activities. People may need to reapply for benefits and demonstrate that they meet the requirements.

 

ODHS encourages people to contact the ODHS ABAWD Team to discuss their circumstances, report qualifying hours and learn what steps they need to take to keep or regain benefits.

 

Check whether you qualify for an exemption before new OHP rules begin

Some Oregonians may have recently received a letter from the Oregon Health Authority (OHA) about upcoming work or activity rules for the Oregon Health Plan (OHP), Oregon's Medicaid program.

 

These new federal requirements are scheduled to begin in January 2027.

 

People who qualify for an exemption from SNAP work or activity rules are automatically exempt from OHP work or activity rules.

 

ODHS encourages people who have questions about their SNAP work or activity rules or potential exemptions to contact the ODHS ABAWD Team now. Staff can review their circumstances and help determine whether an exemption applies.

 

Keep your address current and read your mail

As federal changes continue, ODHS reminds everyone who receives benefits to keep their contact information, including mailing address, up to date.

 

Important notices may include information about eligibility, work or activity rules, deadlines, or actions needed to keep benefits.

 

If you receive a letter from ODHS or OHA:

  • Open and read it carefully.
  • Pay attention to deadlines and any actions requested.
  • Contact the agency if you have questions or need help understanding the notice.

Missing an important notice could mean missing an opportunity to provide information needed to keep benefits.

 

Where to get help

SNAP work or activity rules and exemptions:

Apply for SNAP or update your information:

ODHS encourages people to reach out as soon as possible if their circumstances change or they have questions about their benefits.

If you have questions about SNAP food benefits and the public charge rule for immigrants, you can call the Oregon Law Center’s Public Benefits Hotline at 800-520-5292.

 

CORRETED: Seasonal Jobs And SNAP Benefits: What Oregonians Should Know Before The Holidays - 10/28/26

Correction: A previous version of this release incorrectly identified the topic of the media briefing. ODHS apologizes for the error.

Media resources

Instead of conducting individual interviews for this announcement, ODHS will host a virtual media availability on Wednesday, Oct. 28, from 2:30 to 2:50 p.m. Members of the media will have an opportunity to ask questions about applying for SNAP ahead of the holidays and how seasonal employment may help Oregonians meet work or activity rules or regain benefits. RSVP for the media availability by emailing Sara Campos at sara.k.campos@odhs.oregon.gov.

 

A statement from the ODHS interim Oregon Eligibility Partnership Director will be available after the event: https://vimeo.com/showcase/12330638

 

A Spanish-language video summarizing the key messages is available on Vimeo. Spanish-language media may request interviews or submit questions in Spanish by contacting Adriana Taylor at Irma.A.Taylor@odhs.oregon.gov.

 

 

SALEM, Ore. — With the holiday season approaching, the Oregon Department of Human Services (ODHS) is encouraging Oregonians who are not currently receiving Supplemental Nutrition Assistance Program (SNAP) benefits to apply now to see if they qualify. People who previously lost benefits may also be eligible again.

 

SNAP provides monthly food benefits to help eligible households buy groceries. ODHS wants every Oregonian who qualifies for SNAP to receive it, and applying now gives the agency time to process applications before the holidays. Processing times vary, and benefits are not guaranteed.

 

For people already receiving SNAP, seasonal employment may offer another opportunity. Did you recently start working at a pumpkin patch or a Halloween store? Are you planning to work at a Christmas tree farm or pick up extra hours during the holidays? That work could help you meet federal SNAP work or activity rules or regain benefits you've previously lost.

 

ODHS encourages people who start a new job or work additional hours to report changes as required and find out how their employment may affect their SNAP benefits.

 

"Seasonal employment can be an opportunity to earn extra income while also helping people meet SNAP work or activity rules," said Jessica Amaya Hoffman, ODHS interim Oregon Eligibility Partnership Director. "If you've started a new job, picked up additional hours or are planning to work during the holidays, contact us. We can help you understand how your work and income affect your SNAP benefits and what steps you may need to take."

 

Seasonal employment can help people meet SNAP work or activity rules

Under federal rules, certain adults ages 18 through 64 must complete at least 80 hours of work or qualifying activities each month to continue receiving SNAP benefits, unless they qualify for an exemption.

 

Seasonal employment, including jobs at Halloween stores, retail businesses, restaurants, warehouses and other employers preparing for the holidays, may help people meet these requirements.

 

If you're picking up a second job or working extra hours during the holidays, it's also important to understand how this income may affect your SNAP benefits. Households must report income changes when required under SNAP reporting rules so benefits can be calculated accurately. Contact ODHS if you're unsure whether you need to report your new income.

 

People who have already lost SNAP benefits because they did not meet work or activity rules may also be able to regain eligibility through employment or other qualifying activities. People may need to reapply for benefits and demonstrate that they meet the requirements.

 

ODHS encourages people to contact the ODHS ABAWD Team to discuss their circumstances, report qualifying hours and learn what steps they need to take to keep or regain benefits.

 

Check whether you qualify for an exemption before new OHP rules begin

Some Oregonians may have recently received a letter from the Oregon Health Authority (OHA) about upcoming work or activity rules for the Oregon Health Plan (OHP), Oregon's Medicaid program.

 

These new federal requirements are scheduled to begin in January 2027.

 

People who qualify for an exemption from SNAP work or activity rules are automatically exempt from OHP work or activity rules.

 

ODHS encourages people who have questions about their SNAP work or activity rules or potential exemptions to contact the ODHS ABAWD Team now. Staff can review their circumstances and help determine whether an exemption applies.

 

Keep your address current and read your mail

As federal changes continue, ODHS reminds everyone who receives benefits to keep their contact information, including mailing address, up to date.

 

Important notices may include information about eligibility, work or activity rules, deadlines, or actions needed to keep benefits.

 

If you receive a letter from ODHS or OHA:

  • Open and read it carefully.
  • Pay attention to deadlines and any actions requested.
  • Contact the agency if you have questions or need help understanding the notice.

Missing an important notice could mean missing an opportunity to provide information needed to keep benefits.

 

Where to get help

SNAP work or activity rules and exemptions:

Apply for SNAP or update your information:

ODHS encourages people to reach out as soon as possible if their circumstances change or they have questions about their benefits.

If you have questions about SNAP food benefits and the public charge rule for immigrants, you can call the Oregon Law Center’s Public Benefits Hotline at 800-520-5292.

 

Save The Date: Oct. 28 Media Availability On Seasonal Jobs And SNAP Benefits - 10/27/26

ODHS will host a virtual media availability on Wednesday, Oct. 28, from 2:30 to 2:50 p.m. to share information about applying for SNAP ahead of the holidays and how seasonal employment may help Oregonians meet work or activity rules or regain benefits.

 

A news release with more details will be issued Wednesday morning.

 

Members of the media will have an opportunity to ask questions. Instead of conducting individual interviews for this announcement, ODHS is encouraging reporters interested in the topic to attend the media availability.

To RSVP and receive the meeting link, please email sara.k.campos@odhs.oregon.gov.

 

A recorded statement from the ODHS interim Oregon Eligibility Partnership Director and a Spanish-language video summarizing the key messages will be available after the event on Vimeo. Spanish-language media may request interviews or submit questions in Spanish by contacting Adriana Taylor at Irma.A.Taylor@odhs.oregon.gov.

Save The Date: Oct. 28 Media Availability On Seasonal Jobs And SNAP Benefits - 10/27/26

ODHS will host a virtual media availability on Wednesday, Oct. 28, from 2:30 to 2:50 p.m. to share information about applying for SNAP ahead of the holidays and how seasonal employment may help Oregonians meet work or activity rules or regain benefits.

 

A news release with more details will be issued Wednesday morning.

 

Members of the media will have an opportunity to ask questions. Instead of conducting individual interviews for this announcement, ODHS is encouraging reporters interested in the topic to attend the media availability.

To RSVP and receive the meeting link, please email sara.k.campos@odhs.oregon.gov.

 

A recorded statement from the ODHS interim Oregon Eligibility Partnership Director and a Spanish-language video summarizing the key messages will be available after the event on Vimeo. Spanish-language media may request interviews or submit questions in Spanish by contacting Adriana Taylor at Irma.A.Taylor@odhs.oregon.gov.

Oregon Department Of Human Services Shares Information On Support For Survivors In Recognition Of Domestic Violence Awareness Month - 10/27/26

Salem, Ore. — Domestic Violence Awareness Month (DVAM) is a national observance that brings attention to the problem of domestic violence and efforts to prevent abuse, support survivors, and strengthen communities.

The Oregon Department of Human Services (ODHS) provides services that can help people and families experiencing domestic violence. Many of these services would not be possible without the support and partnership of community organizations throughout Oregon.

 

“Domestic Violence Awareness Month reminds us that raising awareness is important. That includes making sure survivors know where to access the services they need,” said Claire Seguin, director of ODHS Self-Sufficiency Programs. “I want to recognize and thank the Tribes, community organizations, advocates and service providers who work with us to support survivors in Oregon.”

Support available through ODHS includes financial assistance, safety planning, advocacy and connections to community resources.

 

ODHS programs include:

  • Temporary Assistance for Domestic Violence Survivors (TA-DVS) which provides short-term assistance to eligible families and pregnant people experiencing domestic violence. Eligible people may receive up to $3,200 over a 90-day period. The amount of assistance depends on a person's circumstances, safety needs and available resources. Visit the TA-DVS program webpage for more information.
  • Co-Located Domestic Violence Advocates who are available in many ODHS Self-Sufficiency Programs and Child Welfare offices throughout Oregon. These advocates are not ODHS employees. They are certified advocates who offer confidential support to anyone experiencing domestic violence, with or without children. The help they provide includes safety planning, connection to resources, support with protection orders and other legal advocacy as well as other confidential services.  Ask about this at your local office or visit the Oregon Coalition Against Domestic & Sexual Violence site to find support near you.
  • Survivor Investment Partnership (SIP) provides funding to each of the Nine Federally Recognized Tribes in Oregon and eight culturally responsive domestic violence and sexual assault support organizations. These funds help to support programs designed by each Tribe or organization to meet the needs of survivors in their Tribes or communities. The programs offered vary by location but can include direct supports, culturally specific advocacy, or financial assistance.
  • Domestic Violence and Sexual Assault (DVSA) Fund Program is a partnership between ODHS and the Oregon Department of Justice to provide funding for organizations across the state to help them remain stable. This funding ensures survivors have access to meaningful, reliable services statewide.

Other help is available

If you or someone you know is experiencing domestic violence:

Oregon Department Of Human Services Shares Information On Support For Survivors In Recognition Of Domestic Violence Awareness Month - 10/27/26

Salem, Ore. — Domestic Violence Awareness Month (DVAM) is a national observance that brings attention to the problem of domestic violence and efforts to prevent abuse, support survivors, and strengthen communities.

The Oregon Department of Human Services (ODHS) provides services that can help people and families experiencing domestic violence. Many of these services would not be possible without the support and partnership of community organizations throughout Oregon.

 

“Domestic Violence Awareness Month reminds us that raising awareness is important. That includes making sure survivors know where to access the services they need,” said Claire Seguin, director of ODHS Self-Sufficiency Programs. “I want to recognize and thank the Tribes, community organizations, advocates and service providers who work with us to support survivors in Oregon.”

Support available through ODHS includes financial assistance, safety planning, advocacy and connections to community resources.

 

ODHS programs include:

  • Temporary Assistance for Domestic Violence Survivors (TA-DVS) which provides short-term assistance to eligible families and pregnant people experiencing domestic violence. Eligible people may receive up to $3,200 over a 90-day period. The amount of assistance depends on a person's circumstances, safety needs and available resources. Visit the TA-DVS program webpage for more information.
  • Co-Located Domestic Violence Advocates who are available in many ODHS Self-Sufficiency Programs and Child Welfare offices throughout Oregon. These advocates are not ODHS employees. They are certified advocates who offer confidential support to anyone experiencing domestic violence, with or without children. The help they provide includes safety planning, connection to resources, support with protection orders and other legal advocacy as well as other confidential services.  Ask about this at your local office or visit the Oregon Coalition Against Domestic & Sexual Violence site to find support near you.
  • Survivor Investment Partnership (SIP) provides funding to each of the Nine Federally Recognized Tribes in Oregon and eight culturally responsive domestic violence and sexual assault support organizations. These funds help to support programs designed by each Tribe or organization to meet the needs of survivors in their Tribes or communities. The programs offered vary by location but can include direct supports, culturally specific advocacy, or financial assistance.
  • Domestic Violence and Sexual Assault (DVSA) Fund Program is a partnership between ODHS and the Oregon Department of Justice to provide funding for organizations across the state to help them remain stable. This funding ensures survivors have access to meaningful, reliable services statewide.

Other help is available

If you or someone you know is experiencing domestic violence:

Public Notice And Request For Comment On Oregon Department Of Human Services Office Of Developmental Disabilities Services Medicaid Waiver Updates (Photo) - 10/23/26

(Salem, Ore.) ― The Oregon Department of Human Services Office of Developmental Disabilities Services (ODDS) seeks public comment on the following Medicaid waivers:

  • 1915 (c) Children’s Extraordinary Needs (CEN) Waiver
  • 1915 (b) (4) Fee-for-Service Selective Contracting Program

Summary of substantial updates

Increase the number of children served in the CEN waiver

Originally, the 1915 (c) CEN Waiver could serve 155 children at one time. We’re increasing the number of children that can be in the CEN program to 230 children at a time. This helps us plan for children entering and leaving the program during the year. We’re also increasing the total number of children who can be in the CEN program during a one-year period from 171 to 280. We’re asking the Centers for Medicare and Medicaid Services (CMS) to approve this change retroactively to July 1, 2026.

 

Context for the proposed change: The CEN program started July 1, 2024. The Oregon Legislature gave the program a limited budget. At that time, we estimated that the program’s budget could support 155 children at a time. About 15 months after the program began, we had enough data to begin analyzing the program’s service usage. The average cost per child was lower than expected. Since then, the data continues to affirm this finding. That’s why we can expand the program to serve more children within its budget. The federal government doesn’t consider this a big change, so we can ask for a retroactive start date to July 1, 2026, which is when we expanded enrollment for the program.

Updated cost projections for CEN case management services

The 1915 (b) (4) Fee-for-Service Selective Contracting Program allows ODDS to specify the number and type of case management entities that are allowed to provide waiver case management services. Cost projections for CEN case management are included in this waiver. We are updating these projections to account for the increase in the number of children served in the CEN waiver. ODDS is asking CMS for a retroactive approval date of July 1, 2026.

How to submit feedback on the proposed changes

  1. Send an email to odds.waivers@odhsoha.oregon.gov. 
  1. Send written comments to ODDS Medicaid waiver/State Plan analyst, 500 Summer Street NE E-09, Salem, OR 97301.  

The deadline for comments is Nov. 25, 2026. We must receive comments by this date.

More information

Read the drafted waivers and the community notice announcing these updates on the ODHS website.

 

Print versions of the updates are posted in local community developmental disabilities programs and support services brokerages.

 

To ask for a printed version, contact ODDS Medicaid Waiver/State Plan Analyst at 503-507-2083 or odds.waivers@odhsoha.oregon.gov.

 

You can get this document for free in other languages, large print, braille or a format you need. Email dd.directorsoffice@odhs.oregon.gov or call 503-945-5811. We accept all relay calls.

Attached Media Files: odds-2026-10-23-media-release-cen-waiver-en.pdf, odds-2026-10-23-media-release-cen-waiver-es.pdf,

Public Notice And Request For Comment On Oregon Department Of Human Services Office Of Developmental Disabilities Services Medicaid Waiver Updates (Photo) - 10/23/26

(Salem, Ore.) ― The Oregon Department of Human Services Office of Developmental Disabilities Services (ODDS) seeks public comment on the following Medicaid waivers:

  • 1915 (c) Children’s Extraordinary Needs (CEN) Waiver
  • 1915 (b) (4) Fee-for-Service Selective Contracting Program

Summary of substantial updates

Increase the number of children served in the CEN waiver

Originally, the 1915 (c) CEN Waiver could serve 155 children at one time. We’re increasing the number of children that can be in the CEN program to 230 children at a time. This helps us plan for children entering and leaving the program during the year. We’re also increasing the total number of children who can be in the CEN program during a one-year period from 171 to 280. We’re asking the Centers for Medicare and Medicaid Services (CMS) to approve this change retroactively to July 1, 2026.

 

Context for the proposed change: The CEN program started July 1, 2024. The Oregon Legislature gave the program a limited budget. At that time, we estimated that the program’s budget could support 155 children at a time. About 15 months after the program began, we had enough data to begin analyzing the program’s service usage. The average cost per child was lower than expected. Since then, the data continues to affirm this finding. That’s why we can expand the program to serve more children within its budget. The federal government doesn’t consider this a big change, so we can ask for a retroactive start date to July 1, 2026, which is when we expanded enrollment for the program.

Updated cost projections for CEN case management services

The 1915 (b) (4) Fee-for-Service Selective Contracting Program allows ODDS to specify the number and type of case management entities that are allowed to provide waiver case management services. Cost projections for CEN case management are included in this waiver. We are updating these projections to account for the increase in the number of children served in the CEN waiver. ODDS is asking CMS for a retroactive approval date of July 1, 2026.

How to submit feedback on the proposed changes

  1. Send an email to odds.waivers@odhsoha.oregon.gov. 
  1. Send written comments to ODDS Medicaid waiver/State Plan analyst, 500 Summer Street NE E-09, Salem, OR 97301.  

The deadline for comments is Nov. 25, 2026. We must receive comments by this date.

More information

Read the drafted waivers and the community notice announcing these updates on the ODHS website.

 

Print versions of the updates are posted in local community developmental disabilities programs and support services brokerages.

 

To ask for a printed version, contact ODDS Medicaid Waiver/State Plan Analyst at 503-507-2083 or odds.waivers@odhsoha.oregon.gov.

 

You can get this document for free in other languages, large print, braille or a format you need. Email dd.directorsoffice@odhs.oregon.gov or call 503-945-5811. We accept all relay calls.

Attached Media Files: odds-2026-10-23-media-release-cen-waiver-en.pdf, odds-2026-10-23-media-release-cen-waiver-es.pdf,

Oregon Program Offers Free Help To Compare Plans, Save On Costs During Medicare Open Enrollment - 10/22/26

(Salem) — Medicare beneficiaries who would like to discuss plan options can receive free, confidential help from the Oregon Department of Human Services (ODHS) during Open Enrollment. Help includes comparing and selecting Medicare plans, reviewing their current coverage and assistance with making changes for the upcoming year.

 

Medicare Open Enrollment for 2027 plans began Oct. 15 and will remain open through Dec. 7, 2026.

 

The Senior Health Insurance Benefits Assistance (SHIBA) program provides free help from certified counselors who can help people understand their benefits and make informed decisions about their Medicare options.

 

During the Open Enrollment period, people with Medicare can:

  • Switch from Original Medicare to a Medicare Advantage Plan,
  • Switch from a Medicare Advantage Plan to Original Medicare,
  • Change their Medicare Advantage Plan,
  • Change or enroll in a Part D prescription drug plan, and
  • Review changes in costs, coverage and provider networks.

SHIBA is one of several programs within the ODHS Office of Aging and People with Disabilities that provides services to older adults in Oregon regardless of their income. The information SHIBA provides not only supports older adults as they make decisions, but can help them recognize Medicare scams during Open Enrollment.

 

“Navigating Medicare coverage is complex and Oregonians should not have to navigate Medicare alone,” said APD Director Nakeshia Knight, Ph.D. “Our goal is to make that process easy, accessible, and free.”

 

Even if someone is happy with their current plan, a quick comparison can reveal better options. SHIBA certified counselors can help Oregonians compare plans and explain programs that can save them money on Medicare costs. Counselors can help beneficiaries avoid late-enrollment penalties and unexpected out-of-pocket charges, review annual plan changes, and ensure their prescriptions and preferred providers remain covered. Some Medicare beneficiaries may also qualify for cost-saving programs such as Medicare Savings Programs or Extra Help.

 

SHIBA reports scams to Medicare in addition to educating people on how to avoid Medicare scams or fraud. Common scams include claiming beneficiaries need a new card or offers of free medical equipment. These scams can happen by mail, over the phone, or by text and email. The best way to avoid Medicare scams is to keep Medicare numbers private; anyone who receives a message or email about Medicare from a number or person they do not recognize should not respond.

How to get free help

Help from SHIBA is available over the phone and through virtual and in-person appointments. To talk to a SHIBA certified counselor or to make an appointment, call SHIBA at 800-722-4134 (toll-free.)

 

Because high call volume during Open Enrollment may result in longer than usual wait times, Oregonians are also encouraged to access free resources on the SHIBA website at SHIBA.oregon.gov.

Online resources include:

People who need Medicare help in a language other than English, including sign language, can call 833-685-0841 or send an email to odhs.languageaccess@odhsoha.oregon.gov; after placing a request, a translator will reach out in the requestor’s preferred language to provide assistance in communicating with SHIBA.

About the Senior Health Insurance Benefits Assistance program

The Senior Health Insurance Benefits Assistance (SHIBA) program is part of the ODHS Office of Aging and People with Disabilities. It is a statewide network of certified counselors volunteering in their community to help all Oregonians make educated Medicare decisions. SHIBA offers free, objective, confidential and local one-on-one health insurance counseling and assistance to people with Medicare and their families.

 

This project is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $1,476,444 with 100 percent funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS, or the U.S. Government.

Oregon Program Offers Free Help To Compare Plans, Save On Costs During Medicare Open Enrollment - 10/22/26

(Salem) — Medicare beneficiaries who would like to discuss plan options can receive free, confidential help from the Oregon Department of Human Services (ODHS) during Open Enrollment. Help includes comparing and selecting Medicare plans, reviewing their current coverage and assistance with making changes for the upcoming year.

 

Medicare Open Enrollment for 2027 plans began Oct. 15 and will remain open through Dec. 7, 2026.

 

The Senior Health Insurance Benefits Assistance (SHIBA) program provides free help from certified counselors who can help people understand their benefits and make informed decisions about their Medicare options.

 

During the Open Enrollment period, people with Medicare can:

  • Switch from Original Medicare to a Medicare Advantage Plan,
  • Switch from a Medicare Advantage Plan to Original Medicare,
  • Change their Medicare Advantage Plan,
  • Change or enroll in a Part D prescription drug plan, and
  • Review changes in costs, coverage and provider networks.

SHIBA is one of several programs within the ODHS Office of Aging and People with Disabilities that provides services to older adults in Oregon regardless of their income. The information SHIBA provides not only supports older adults as they make decisions, but can help them recognize Medicare scams during Open Enrollment.

 

“Navigating Medicare coverage is complex and Oregonians should not have to navigate Medicare alone,” said APD Director Nakeshia Knight, Ph.D. “Our goal is to make that process easy, accessible, and free.”

 

Even if someone is happy with their current plan, a quick comparison can reveal better options. SHIBA certified counselors can help Oregonians compare plans and explain programs that can save them money on Medicare costs. Counselors can help beneficiaries avoid late-enrollment penalties and unexpected out-of-pocket charges, review annual plan changes, and ensure their prescriptions and preferred providers remain covered. Some Medicare beneficiaries may also qualify for cost-saving programs such as Medicare Savings Programs or Extra Help.

 

SHIBA reports scams to Medicare in addition to educating people on how to avoid Medicare scams or fraud. Common scams include claiming beneficiaries need a new card or offers of free medical equipment. These scams can happen by mail, over the phone, or by text and email. The best way to avoid Medicare scams is to keep Medicare numbers private; anyone who receives a message or email about Medicare from a number or person they do not recognize should not respond.

How to get free help

Help from SHIBA is available over the phone and through virtual and in-person appointments. To talk to a SHIBA certified counselor or to make an appointment, call SHIBA at 800-722-4134 (toll-free.)

 

Because high call volume during Open Enrollment may result in longer than usual wait times, Oregonians are also encouraged to access free resources on the SHIBA website at SHIBA.oregon.gov.

Online resources include:

People who need Medicare help in a language other than English, including sign language, can call 833-685-0841 or send an email to odhs.languageaccess@odhsoha.oregon.gov; after placing a request, a translator will reach out in the requestor’s preferred language to provide assistance in communicating with SHIBA.

About the Senior Health Insurance Benefits Assistance program

The Senior Health Insurance Benefits Assistance (SHIBA) program is part of the ODHS Office of Aging and People with Disabilities. It is a statewide network of certified counselors volunteering in their community to help all Oregonians make educated Medicare decisions. SHIBA offers free, objective, confidential and local one-on-one health insurance counseling and assistance to people with Medicare and their families.

 

This project is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $1,476,444 with 100 percent funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS, or the U.S. Government.