Oregon OSHA Finds Tualatin Manufacturer Willfully Violated Worker Safety Rule; Penalties, Corrective Order Issued (Photo) - 12/17/25

A Tualatin company intentionally kept a faulty system in place for storing raw materials, exposing employees to struck-by and crushing hazards, an inspection by the Oregon Occupational Safety and Health Division (Oregon OSHA) has found.

Avalon International Aluminum, a maker of metal door and window framing, willfully violated a safety rule by refusing to follow the installation and maintenance requirements set by the manufacturer of its industrial storage racks.

The decision allowed hundreds of pounds of raw materials to sit atop unanchored cantilever storage racks, some with damaged or upside-down baseplates, rising as high as 18 feet. The situation left employees, who reached the raw materials by hand and forklift, exposed to potential bodily harm.

Oregon OSHA issued a citation to the company for two violations: one “willful,” involving the storage racks, and the other “serious,” for failing to guard a belt sander at a nip point where hands and fingers could get mangled or cut off. The violations amounted to a total penalty of $28,478. The company remains under an order by Oregon OSHA to correct the willful violation. During the inspection, the company corrected the belt sander violation.

A willful violation occurs when an employer knowingly violates a workplace safety or health requirement. It is a type of violation rarely cited by Oregon OSHA.

“Under the Oregon Safe Employment Act, employers are responsible for understanding and following the safety and health requirements that apply to their industries,” said Renée Stapleton, administrator for Oregon OSHA. “To knowingly disregard those requirements can only be described one way: inexcusable.”

A complaint prompted Oregon OSHA to open the inspection of Avalon International Aluminum. Oregon OSHA completed its inspection in November. The division’s examination of the company’s operations included interviews with employer representatives and employees, conversations with a manufacturer of the storage racks, walk-throughs of the company’s warehouses, measurements, and photo documentation. Among the findings: an estimated 40 baseplates for the storage racks were unanchored to the concrete floor; an estimated four baseplates were damaged; and an estimated three baseplates were installed upside down.

Employers have 30 calendar days after receiving a citation to file an appeal. Avalon International Aluminum filed an appeal of its citation. Oregon workers have a right to safe and healthy working conditions. They have a right to speak up when those conditions are lacking or absent. Employers must create and maintain safe and healthy workplaces. Oregon OSHA offers nonenforcement resources to employers that want help with improvements or that have questions about requirements:

Consultation services – provides free help with safety and health programs including how to control and eliminate hazards, and hands-on training

• Phone (toll-free in Oregon): 800-922-2689
• Field offices
• Online
• Email: consult.web@dcbs.oregon.gov

Technical staff – helps employers understand requirements and how to apply them to their worksites

• Phone (toll-free in Oregon): 800-922-2689
• Online
• Email: tech.web@dcbs.oregon.gov

Oregon OSHA also offers free online training services and publications in English and Spanish, and key information for workers and employers.

###

About Oregon OSHA: Oregon OSHA enforces the state’s workplace safety and health rules and works to improve workplace safety and health for all Oregon workers. The division is part of the Department of Consumer and Business Services, Oregon’s largest consumer protection and business regulatory agency. Visit osha.oregon.gov and dcbs.oregon.gov.

Don’t Let Scammers Steal Your Holiday Spirit: DFR Unveils The 12 Top Investor Threats (Photo) - 12/17/25

DFR Leaders Honored With Patriot Award For Supporting Oregon National Guard Service Member (Photo) - 12/16/25

Central Oregon Event Offers Workers, Employers Tools To Build Safer, Healthier Construction Sites; Register Now For The January 2026 Mid-Oregon Construction Safety Summit (Photo) - 12/11/25

A two-day training conference in Bend will offer safety and health training for workers in the residential, commercial, and industrial construction industries, as well as insights for employers about how to address hazards. The Mid-Oregon Construction Safety Summit, held Monday-Tuesday, Jan. 26-27, 2026, will engage attendees about everything from fall protection, ladders, and scaffolds to excavations, electrical systems, and underground utilities.

The event will feature the OSHA 10-hour training for construction, training in work zone safety and flagging, and first-responder training. Certifications and recertifications will be available. Attendees will have access to continuing education credits, including credits through Oregon’s Construction Contractors Board and Landscape Contractors Board.

Oregon Occupational Safety and Health (Oregon OSHA), a division of the Department of Consumer and Business Services, encourages employers and workers to attend the annual Mid-Oregon Construction Safety Summit at the Riverhouse Lodge Convention Center in Bend. Oregon OSHA is one of several partners sponsoring the event.

The event’s keynote presentation, “The Undeniable Appeal of Risk,” will be delivered by Rachel Walla-Housman, founder of Ally Safety. On Tuesday, Walla-Housman will explore the undeniable appeal of risk, misconceptions about it, and how understanding the misconceptions can lead to better risk-taking decisions.

The Mid-Oregon Construction Safety Summit’s sessions include:

• Fall Protection/Prevention
• Welding Safety
• Underground Utility Safety
• Incident Accident Investigation
• Excavation Safety
• Pre-task Plans
• Energize Your Safety Committee
• Construction A-Z
• Electrical Safety for the Non-electrician
• Employment Law
• Substance Abuse in the Workplace
• Mental Health Awareness
• Safety and the Supervisor

Registration for the event’s preconference workshops (Monday) is $85. Conference registration (Tuesday) is $130. Registration for the OSHA 10-hour training for construction is $175 for both days. The cost of the first-aid workshop (Monday) is $100. Register at safetyseries.cventevents.com/summit26.

For more information, contact the Oregon OSHA Conference Section at 503-947-7411 or oregon.conferences@dcbs.oregon.gov. For information about upcoming safety conferences, visit Oregon OSHA’s online conferences page.

###

About Oregon OSHA: Oregon OSHA enforces the state's workplace safety and health rules and works to improve workplace safety and health for all Oregon workers. The division is part of the Department of Consumer and Business Services, Oregon’s largest consumer protection and business regulatory agency. Visit osha.oregon.gov and dcbs.oregon.gov.

Medford Company Fined $128,345 For Exposing Workers To Multiple Job Hazards - 12/09/25

The Oregon Occupational Safety and Health Division (Oregon OSHA) has fined a Medford contractor $128,345 for safety violations after an inspection found the company exposed employees to multiple hazards, including a potentially deadly fall from heights.
 

The division completed its inspection of Shrader Homes Inc. in November, citing the company for five violations of requirements to protect workers from serious injury or death. The inspection focused on a jobsite in White City, where employees were doing framing work on a two-story residence.

One of the violations was a fourth repeat infraction for failing to provide fall protection. Another was a second repeat violation of a ladder safety rule. Falls are one of the leading causes of death in the construction industry. Oregon OSHA significantly increases penalties for repeat violations. The division ordered the company to correct the violations.
 

“Any employer that directs workers to do jobs at elevations must take action beforehand to make sure protective systems are in place,” said Renée Stapleton, administrator for Oregon OSHA. “Workers have a right to safety and health under the law. Employers are responsible for making that right a reality.”
 

Oregon OSHA conducted the inspection of Shrader Homes under its prevention-based emphasis program addressing fall hazards in all industries.

The division cited the company for the following violations:  

• Protection systems were not implemented where employees were exposed to a hazard of falling 6 feet or more to a lower level. The serious violation was rated as “death,” because the typical result of the hazard would be the death of an employee. It was a fourth repeat violation. Penalty: $110,309.
• The side rails of a ladder were not extended at least 3 feet above an upper landing. The serious violation was a second repeat offense. Penalty: $13,800.
• Protection systems were not implemented where employees were exposed to a hazard of falling from a wall opening on the second-floor decking to a lower level. It was a serious violation. Penalty: $1,412.
• A ladder with a broken anti-slip safety device was used when it should have been tagged as defective or removed until it was repaired. It was a serious violation. Penalty: $1,412.
• Eye protection was not used while running a pneumatic nail gun. It was a serious violation. Penalty: $1,412. 

The total penalty issued to Shrader Homes included a standard reduction based on the size of the company. Employers have 30 calendar days after receiving a citation to file an appeal. Shrader Homes filed an appeal of its citation.
 

Oregon OSHA offers employers free resources – involving no fault, no citations, and no penalties – to help protect their employees from job hazards:

Consultation services – provides free help with safety and health programs, including how to control and eliminate hazards, and hands-on training:

• Phone (toll-free in Oregon): 800-922-2689
• Field offices
• Online
• Email: consult.web@dcbs.oregon.gov

Technical staff – helps employers understand requirements and how to apply them to their worksites

• Phone (toll-free in Oregon): 800-922-2689
• Online
• Email: tech.web@dcbs.oregon.gov

The division also offers free fall protection video training in English and Spanish, and key information for employers and workers.

###

About Oregon OSHA: Oregon OSHA enforces the state’s workplace safety and health rules and works to improve workplace safety and health for all Oregon workers. The division is part of the Department of Consumer and Business Services, Oregon’s largest consumer protection and business regulatory agency. Visit osha.oregon.gov and dcbs.oregon.gov.

Oregon Consumer Advocates Help Recover Nearly $2 Million For Oregonians In Third Quarter; Over $5.6 Million For The Year (Photo) - 12/09/25

Salem – Oregon Division of Financial Regulation (DFR) consumer advocates continue to work to help Oregonians. In the third quarter of this year – July through September – the advocates helped recover $1,836,127, bringing the year-to-date total to $5,658,813 that is back in the pockets of Oregonians.

DFR’s consumer advocates have extensive knowledge across many areas of regulation, including helping those experiencing difficulties with insurance, mortgages, banking products, securities, student loans, and a variety of other financial services DFR regulates.

“Oregon’s Division of Financial Regulation makes sure every day Oregonians get a fair shake,” said Gov. Tina Kotek. “Their work is a powerful reminder of what effective consumer protection looks like in action.”

In the most recent quarter, the consumer advocates received 1,422 total complaints and, much like previous quarters, insurance continues to be the leading topic with 890 complaints – the most of any quarter in 2025. Credit union complaints were the next highest with 53, followed by mortgage servicers (44) and student loans (32). In the first and second quarters of 2025, more than $3.8 million was recovered through nearly 2,800 complaints.

Examples of consumer complaints successfully resolved by DFR advocates in the third quarter include:

• A consumer’s home caught fire from an errant firework over the July 4 holiday. The claim was not progressing to the consumer’s satisfaction, so they filed a complaint. The insurer completed a subsequent review, which led to an increase in the scope of work for the repairs. This resulted in an additional $40,872.18 being paid to the consumer. This additional review also consisted of a reinspection of the overall claim, which opened more negotiations on the costs for plumbing and windows.

• A consumer had an upcoming surgery scheduled. She called the insurance company to find out how much she would owe out of pocket due to the facility being out of network, but the insurer could not provide her the information. She received a bill for $42,009.82, which was a shock, so she filed a complaint. After reviewing the complaint, the insurer negotiated a single-case agreement with the facility. The claim was then reprocessed and the consumer’s responsibility changed to $3,316.55.

• A consumer’s husband has a long-term care policy. As the husband is disabled and qualifies for benefits under his policy, his wife called the company to make a claim and asked about providers for his care. She was told by a company representative that as long as the independent provider is licensed, she can choose the provider they want. An independent caregiver was hired based on the advice given. Claims were filed, but were denied, as the information provided was incorrect. After the consumer filed the complaint, and the company listened to the phone recording that provided misinformation, the insurer overturned its decision and approved the provider and agreed to pay the claims.

“I am very proud of the level professionalism and expertise our consumer advocates display every day to help Oregonians,” said Sean O’Day, director of the Department of Consumer and Business Services, which includes the Division of Financial Regulation. “They are helping people with issues that have real impacts on the daily lives of Oregonians and they often bring positive resolutions to those families.”

Anyone who may need a consumer advocate can call 888-877-4894 (toll-free) or email dfr.insurancehelp@dcbs.oregon.gov for insurance-related issues and dfr.finanicialserviceshelp@dcbs.oregon.gov for financial-related issues.

“Our team of industry experts continues to put its knowledge to work for the benefit of Oregonians,” said TK Keen, DFR administrator and Oregon insurance commissioner. “They deal with many cases that are highly complex and take a lot of time to navigate, but their work does not go unnoticed and I am happy to see so much money going back to hard-working people.”

Here is the list of complaints through the first three quarters of 2025:

###

About Oregon DFR: The Division of Financial Regulation protects consumers and regulates insurance, depository institutions, trust companies, securities, and consumer financial products and services. The division is part of the Department of Consumer and Business Services, Oregon’s largest consumer protection and business regulatory agency. Visit dfr.oregon.gov and dcbs.oregon.gov.

Oregon DFR Joins NASAA, Other States, In Multimillion Dollar Settlement With Investment Institutions (Photo) - 12/03/25

Salem –  The Oregon Division of Financial Regulation has joined the North American Securities Administrators Association (NASAA) in a multimillion dollar settlement with five investment institutions. The settlement resulted from an investigation by state securities regulators into the practice of charging unreasonable commissions to retail customers on small-dollar transactions by Edward Jones, LPL Financial, RBC, Stifel, and TD Ameritrade. In the five-year period covered by the investigation, data shows that, nationwide, the firms charged approximately $19 million to process $1.12 million small-dollar equity transactions and trades.

The signed consent orders totaled over $361,000 going back to Oregonians. Oregon DFR Administrator TK Keen said it is important that states continue to work together.

“Oregonians work hard for their money, and deserve a fair deal every time they invest or make a trade,” Keen said. “When Oregonians were charged excessive commissions on everyday transactions, this office and our fellow regulators nationwide quickly stepped in and got restitution back to harmed Oregon investors.”

The following consent orders were entered:

• Edward Jones will repay Oregon investors $203,494.79 (plus 6 percent interest) and pay a civil penalty of $100,000 to DFR.
• LPL Financial will repay Oregon investors $31,526.08 (plus 6 percent interest) and pay a civil penalty of $20,000 to DFR.  
• Stifel will repay Oregon investors $9,752.39 (plus 6 percent interest) and pay a civil penalty of $20,000 to DFR.
• TD Ameritrade will repay Oregon investors $11,220.85 (plus 6 percent interest) and pay a civil penalty of $15,000 to DFR.
• RBC will repay Oregon investors $105,309.85 (plus 6 percent interest) and pay a civil penalty of $20,000 to DFR.

The consent orders censure the firms for their actions and require the firms to review and improve their policies, procedures, and supervision efforts relating to commissions on equity transactions to prevent similar overcharges in the future. The firms are responsible for directly notifying and providing restitution to affected Oregon customers. In most cases, affected Oregon investors will not need to take any action to receive their funds.  Further, DFR will receive a report detailing the restitution paid, which will include dates, amounts, and methods of transfer of funds for all restitution payments.

Keen encourages all investors to review their account statements and trade confirmations and contact the division if they believe they have been overcharged or misled.

“Whether it’s a few hundred dollars or a few thousand, the division will stand up for Oregon’s investors and hold firms accountable when they break the rules,” he said. “We will continue to aggressively police unreasonable fees and commissions and protect Oregon families from financial harm.”

DFR’s consumer advocates are available to help people by phone at 1-888-877-4894 (toll-free) or email at dfr.insurancehelp@dcbs.oregon.gov or dfr.financialserviceshelp@dcbs.oregon.gov.

###

About Oregon DFR: The Division of Financial Regulation protects consumers and regulates insurance, depository institutions, trust companies, securities, and consumer financial products and services. The division is part of the Department of Consumer and Business Services, Oregon’s largest consumer protection and business regulatory agency. Visit dfr.oregon.gov and dcbs.oregon.gov.

Keen Named Oregon Insurance Commissioner (Photo) - 12/03/25