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OnPoint Community Credit Union Releases Free eBook on Personal Cybersecurity to Help Consumers Protect Against Fraud - 11/19/19

Portland, Ore., November 19, 2019As Cyber Monday approaches, OnPoint Community Credit Union is helping consumers stay safe while shopping online. OnPoint has released a free eBook, “The OnPoint Guide to Personal Cybersecurity” that shares in-depth and actionable information so consumers can protect against and recover from fraud.

According to statistics published by the Pew Research Center, eight in 10 Americans are online shoppers.  As online shopping and banking is on the rise, so is online fraud as cyber criminals target online shoppers. The Department of Homeland Security Emergency Readiness Team (US-CERT) has identified three common ways attackers target online shoppers:

  1. Using fake websites and emails to get shoppers to share account information: Attackers pose as legitimate retailers, or pretend to be a charity, especially during the holidays or after a natural disaster
  2. Intercepting insecure transactions: If an online retailer does not use an encryption while processing payments, hackers can use this security flaw to intercept payment information. 
  3. Targeting vulnerable computers: Consumers need to take steps to protect their computers from viruses or other malicious code, so that an attacker cannot gain access to their computer and all of the information on it.

There are simple precautions online shoppers can do to help protect against attackers and fraud. In OnPoint’s free eBook, the company shares tips for staying safe online. Here are just a few:

  • Use a credit card in lieu of a debit card. If a fraudulent transaction takes place on your credit card, at least the funds won’t automatically be pulled from your checking account while you are settling the dispute. Also, protect yourself by only shopping on sites with HTTPS and a padlock icon to the left or right of the URL. The ‘s’ at the end of HTTPS stands for secure and ensures all communication between your browser and the web is encrypted.
  • Be proactive and routinely check all of your financial statements and history for suspicious or questionable charges. Contact your financial institution immediately if you find unauthorized activity on your accounts.
  • Don’t open attachments or click on URLs in unsolicited emails from vendors and people you don’t know. These may be phishing scams that contain links that will download malware on your computer or lure you into entering personal information. Be aware, the email may even appear to be from someone you know, but at a closer glance, it may look or sound suspicious.
  • Use strong passwords, and do not use the same passwords for multiple websites. Consider increasing the complexity of passwords or use phrases, and regularly change passwords for added security. Set up two factor authentication (2FA), when possible. Additional advice regarding secure password tips is included in the free eBook.
  • Most importantly, think before you click. If something seems off, it likely will require a little investigation before clicking the link or message. Resist the urge to respond to enticing subject lines that sound too good to be true. Stay alert and take protective measures to ensure online safety and security.

OnPoint is committed to helping consumers stay safe while shopping online. For actionable tips and information on avoiding cybercrime, check out OnPoint’s free personal cybersecurity guide here.

ABOUT ONPOINT COMMUNITY CREDIT UNION

OnPoint Community Credit Union is the largest credit union in Oregon, serving more than 385,000 members and with assets of $6.1 billion. Founded in 1932, OnPoint Community Credit Union’s membership is available to anyone who lives or works in one of 13 Oregon counties (Benton, Clackamas, Columbia, Crook, Deschutes, Jefferson, Lane, Linn, Marion, Multnomah, Polk, Washington and Yamhill) and two Washington counties (Skamania and Clark) and their immediate family members. More information is available at: 503-228-7077 or 800-527-3932.

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OnPoint Community Credit Union Chief Talent Officer Jackie Dunckley
OnPoint Community Credit Union Chief Talent Officer Jackie Dunckley
OnPoint Community Credit Union Announces Jackie Dunckley as New Chief Talent Officer (Photo) - 11/12/19

PORTLAND, Ore., November 12, 2019—OnPoint Community Credit Union announced today that Jackie Dunckley will serve as Chief Talent Officer, a new position that serves on the credit union’s Executive Team. OnPoint, the largest credit union headquartered in Oregon with more than 383,000 members and $6.1 billion in assets, created the position to demonstrate its dedication to employee and member experiences during the company’s incredible growth.

“We believe investing in our people makes us even better at serving our members and community. The Chief Talent Officer will ensure that commitment is met as we grow well into the future,” said OnPoint President and CEO Rob Stuart. “Jackie has demonstrated purpose and excellence in leading OnPoint’s Human Resources team over the past five years, and she is uniquely qualified for this role.”

Since joining OnPoint in 2014, Dunckley has made important contributions to OnPoint as Vice President of Human Resources, including building partnerships across the organization, as well as developing systems and practices to support effective talent management. As part of her new role, she will lead efforts to promote OnPoint’s work around diversity, equity and inclusion. She will also lead the Member Services team, which includes more than 70 team members in OnPoint’s Contact Center. With more than 15 years of experience in Human Resources, Dunckley will continue to cultivate talent and provide excellent service to members.

“Our members and employees are the heart of OnPoint, and when we do what’s right for our employees, they are empowered to do what’s right for our members,” said Dunckley. “That is why the commitment to grow and retain OnPoint’s exceptional talent is at the core of our five-year strategy and I’m proud to be leading that effort.”

Prior to OnPoint, Dunckley earned her B.S. from Northern Arizona University and her Juris Doctorate from the Sandra Day O’Connor School of Law. She was admitted to the Arizona State Bar in 1998. Following a brief legal career, she took her expertise in-house to develop a diverse HR career in the newspaper, high tech, biotech and finance industries.

Dunckley also has a strong passion for education and serves as chair of the Board of Trustees at De La Salle North Catholic High School in Portland. Dunckley lives in Beaverton with her husband Curtis and three children.

The OnPoint Executive Team is comprised of the following members:

  • Rob Stuart, President/Chief Executive Officer
  • Jim Armstrong, Senior Vice President/Chief Information Officer
  • Jackie Dunckley, Senior Vice President/ Chief Talent Officer
  • Veronica Ervin, Senior Vice President/Chief Risk Officer
  • Jim Hunt, Senior Vice President/Chief Financial Officer
  • Steve Leugers, Senior Vice President/Chief Credit Officer
  • Tory McVay, Senior Vice President/Chief Retail Officer

ABOUT ONPOINT COMMUNITY CREDIT UNION

OnPoint Community Credit Union is the largest credit union in Oregon, serving more than 383,000 members and with assets of $6.1 billion. Founded in 1932, OnPoint Community Credit Union’s membership is available to anyone who lives or works in one of 13 Oregon counties (Benton, Clackamas, Columbia, Crook, Deschutes, Jefferson, Lane, Linn, Marion, Multnomah, Polk, Washington and Yamhill) and two Washington counties (Skamania and Clark) and their immediate family members. More information is available at: 503-228-7077 or 800-527-3932.

OnPoint Community Credit Union to Open New Branch in Vancouver's Growing Waterfront Development - 11/08/19

PORTLAND, Ore., November 8, 2019—OnPoint Community Credit Union will open its new Vancouver Waterfront Branch on Tuesday, November 12. This is the credit union’s fifth branch in Southwest Washington and 32nd branch overall. The new branch broadens the scope of services available to the growing community in and around Vancouver’s Waterfront Development.

“The Vancouver Waterfront is quickly emerging as a regional destination spot for consumers and businesses alike,” said OnPoint President and CEO Rob Stuart. “We’re excited to be part of the Waterfront to provide another convenient location for our members and signal our ongoing commitment to the Southwest Washington region.”

OnPoint’s new branch, located at 611 W. Columbia Way, opens just over a year after thousands of people celebrated the grand opening of the Waterfront Development. Since then, the area has seen continued growth, adding wineries and restaurants, as well as additional retail, office and residential space.

The Vancouver Waterfront Branch will provide a robust suite of financial services, including membership enrollment, consumer and commercial lending, mortgages, financial planning, ATM, coin machine and notarization; plus, it will be open on Saturdays. The branch will be led by OnPoint’s SW Washington Area Manager Amy Reeves and Branch Operations Supervisor April Weissert. Reeves and Weissert bring 20 years of combined experience with OnPoint, providing exceptional operational skills and member service.

“We’re passionate about supporting the Vancouver community and providing an extraordinary experience for our members,” said Reeves.  “We’re ready to welcome in our neighbors and area businesses to work together to achieve growth and success that brings value to our entire community.”

OnPoint invites neighbors, businesses and residents to a grand opening event and open house on Saturday, December 7, from 9:00 a.m.-1:00 p.m. It will feature giveaways, new member enrollment, refreshments from local food cart Mack Shack, and a $2,500 check presentation to local nonprofit Innovative Services NW. Innovative Services NW has been serving the Vancouver area since 1963 with a mission to build self-reliant children and adults. The nonprofit provides early learning and childcare, pediatric therapy and neurodevelopment services, and job training and placement services. The OnPoint donation will support Innovative Service’s pediatric speech therapy program, which serves 80 children per month.

“We want to thank OnPoint and its members for this generous contribution,” said Dena Strong, President and CEO of Innovative Services NW. “This donation will provide our growing Speech Therapy discipline with furnishings and equipment for two new therapy rooms, helping us grow this practice to meet the increasing demand in Clark County for speech therapy services.”

ABOUT ONPOINT COMMUNITY CREDIT UNION

OnPoint Community Credit Union is the largest credit union in Oregon, serving more than 383,000 members and with assets of $6.1 billion. Founded in 1932, OnPoint Community Credit Union's membership is available to anyone who lives or works in one of 13 Oregon counties (Benton, Clackamas, Columbia, Crook, Deschutes, Jefferson, Lane, Linn, Marion, Multnomah, Polk, Washington and Yamhill) and two Washington counties (Skamania and Clark) and their immediate family members. More information is available at www.onpointcu.com or 503-228-7077 or 800-527-3932.

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Sarah Berwick (left), OnPoint’s Marketing Partnerships Specialist, and Rob Stuart (right) OnPoint’s President & CEO present a check to Kyle Hummel (center), Oregon Food Bank’s Corporate & Community Relations Officer
Sarah Berwick (left), OnPoint’s Marketing Partnerships Specialist, and Rob Stuart (right) OnPoint’s President & CEO present a check to Kyle Hummel (center), Oregon Food Bank’s Corporate & Community Relations Officer
OnPoint Community Credit Union Donation to Oregon Food Bank will Support 120,000+ Meals Across the State (Photo) - 10/28/19

PORTLAND, Ore., October 28, 2019 — OnPoint Community Credit Union announced it made a $40,200 contribution to Oregon Food Bank following the credit union’s successful Refer a Friend campaign throughout the summer of 2019. The donation will help to provide more than 120,000 meals for individuals and families throughout Oregon and Southwest Washington.

During the two-month campaign, OnPoint members invited friends, family and business associates to join OnPoint. For every new member who opened a personal or business checking account, OnPoint pledged to make a $50 donation to the Oregon Food Bank. As part of the campaign, both the referring member and the new member also each received $50 from OnPoint.

“At OnPoint, we believe in building strong communities by not only supporting financial growth, but also well-being,” said OnPoint President and CEO Rob Stuart. “Our members are active supporters of this community and their participation in our campaign meant we could all help further Oregon Food Bank’s essential work to end hunger.”

Rooted in a firm belief that no one should be hungry, Oregon Food Bank works to eliminate hunger and its root causes. Its network of 21 regional food banks and 1,200 community-based partner programs helps people access nutritious, affordable food today – sharing 54.5 million meals’ worth of food to clients in the past year alone. The organization also works to eradicate the factors that lead to hunger and poverty, engaging thousands of supporters in actions that protect key investments and sustain vital food resources

OnPoint presented the check to the Oregon Food Bank at the University of Oregon homecoming game against Washington State University on October 26. OnPoint has supplemented the Refer a Friend donation with an additional $2,500 donation to the local Eugene food bank, FOOD for Lane County.

“At a time when one in nine of our neighbors faces food insecurity, partnerships with organizations like OnPoint are incredibly important,” said Oregon Food Bank CEO Susannah Morgan. “Our shared commitment makes a tangible difference in communities throughout the region, and I want to thank OnPoint members for coming together in such a big way to help end hunger.”

Oregon Food Bank’s work includes a host of health care partnerships, advocacy and equity initiatives, and client-led education programs – including cooking and nutrition initiatives like Cooking Matters. Taught in a hands-on kitchen environment, this six-week course challenges participants to reconsider food preferences, habits, nutrition, food safety, practical shopping and meal planning. To learn more about the Oregon Food Bank’s work, visit https://www.oregonfoodbank.org/.

For OnPoint members who would like to join in on giving back, OnPoint has a new Refer a Friend campaign going on right now; this time benefiting OHSU Doernbecher Children’s Hospital. To learn more, visit https://www.onpointcu.com/rates-rewards/refer-a-friend/.

ABOUT ONPOINT COMMUNITY CREDIT UNION

OnPoint Community Credit Union is the largest credit union in Oregon, serving more than 381,000 members and with assets of $6.1 billion. Founded in 1932, OnPoint Community Credit Union’s membership is available to anyone who lives or works in one of 13 Oregon counties (Benton, Clackamas, Columbia, Crook, Deschutes, Jefferson, Lane, Linn, Marion, Multnomah, Polk, Washington and Yamhill) and two Washington counties (Skamania and Clark) and their immediate family members. More information is available at: 503-228-7077 or 800-527-3932.