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Alan Meyer, director of customer and community affairs
Alan Meyer, director of customer and community affairs
Pacific Power names new managers to oversee community involvement (Photo) - 01/17/18

Contact: Pacific Power media hotline FOR IMMEDIATE RELEASE
1-800-570-5838 Jan. 17, 2018

Pacific Power names new managers to oversee community involvement
Cheryl Carter and Alan Meyer will lead the dozen regional business managers who serve customers in more than 240 communities throughout the Northwest

PORTLAND--Pacific Power has promoted two experienced regional business managers to lead the seasoned group of professionals who work closely with the customers, local governments and major accounts the company serves in Oregon, Washington and California.

Cheryl Carter and Alan Meyer are both promoted to director, customer and community affairs.
Carter will lead the regional business managers serving Washington and central and northern Oregon. Reporting to her will be:
* Matt Chancellor -- Bend (Central Oregon)
* Bill Clemens -- Walla Walla (Southeastern Washington)
* Alisa Dunlap -- Astoria (Clatsop County)
* Lori Froehlich -- Yakima (Yakima Valley)
* Sheila Holden -- Portland (NE Portland)
* Diana Knous -- Portland (Portland and Mid-Willamette Valley)
* Lori Wyman -- Pendleton (NE Oregon, Columbia Gorge)
Meyer will lead the regional business managers serving the Mid-Willamette Valley, southern Oregon and California. Reporting to him will be:
* Todd Andres -- Klamath Falls (Klamath & Lake counties)
* Sam Carter -- Roseburg (Douglas, Coos & southern Lane counties)
* Celeste Krueger -- Albany (Linn, Benton & northern Lane counties)
* Christina Kruger -- Medford (Jackson & Josephine counties)
* Monte Mendenhall -- Yreka (Northern California)
Carter and Meyer are replacing Jim Gossett, who served the company for 38 years and retired in early 2018.
"Our customers and the partnerships we create to build local community prosperity are the reason we are in business," Scott Bolton, senior vice president for external affairs and customer solutions. "Delivering exceptional service is a team effort across our company and depends on effective communication, a close working relationship with our operations professionals, and always being in tune with our customers' needs. With Cheryl and Alan and their experienced, committed teams in place, we will continue to foster growth for the customers and communities we serve."

Both Carter and Meyer will report to Bolton.

Based in Portland, Carter has worked in the electric utility industry for 18 years. She began her career in the industry working on energy efficiency in California and later moved to Oregon to work for PacifiCorp's marketing department. In 2004 she went to work for Portland General Electric as a Product Manager and then General Business Market Manager before coming back to PacifiCorp in 2013 as an account manager. She graduated with a Bachelor of Science in business marketing from Oregon State University and later earned an MBA from Washington State University, Vancouver. Cheryl enjoys spending time with her three teenage children and enjoys snow skiing and hiking.

Based in Stayton, Ore., Meyer has worked in the electric utility industry for over 29 years and started out shoveling coal at a Midwestern power plant in 1988 and later became a maintenance supervisor at a nuclear plant before managing a small call center for a St. Louis utility. In 2003 Alan and his family moved to Oregon where he started as a team manager, then operations manager at Pacific Power's Portland-based call center. He has served as an account manager and regional business manager in the Willamette Valley since 2007. Meyer will still be the first point of contact for communities and customers in Marion County. He holds a Bachelor of Arts in management from William Woods University in Missouri. Alan and his wife Lisa, along with their adult children greatly enjoy life in the great Northwest.


About Pacific Power
Pacific Power is headquartered in Portland, and provides electric service to more than 740,000 customers in Oregon, Washington and California. It is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, providing 1.8 million customers with value for their energy dollar and safe, reliable electricity. For more information, visit

Pacific Power kicks off statewide smart meters installation for 590,000 Oregon customers - 01/09/18

Pacific Power media hotline: Jan. 9, 2018

Pacific Power kicks off statewide smart meters installation for 590,000 Oregon customers

Work has begun in Independence; new meters will provide daily usage data, shorten outages, reduce costs and keep Oregon a leader in using clean, renewable energy

PORTLAND, Ore. -- Pacific Power is at work replacing 590,000 traditional electric meters at Oregon homes and businesses with new digital smart meters. The installations will roll out region by region throughout 2018 and into the fall of 2019. These new meters will provide customers -- including those in many of Oregon's rural communities -- with the timely information they need to make decisions about electric usage and enable smarter, more efficient management of the power grid.

"Installing smart meters is a key step toward the power grid of the future here in Oregon and our customers throughout the state all benefit," said Stefan Bird, Pacific Power president and CEO. "By vastly improving our meter technology, we can deliver power more reliably and shorten outages, save costs, and allow for better management of renewable sources."
More than 70 million smart meters have been installed nationwide, equivalent to half of the households in the US. Smart meters are a key component to updating an aging energy grid, and can make it possible to adjust the flow of energy to meet specific needs, and support both rising technological demands and a clean energy future.
Access to daily energy usage information will be available to customers via a secure website. This near real-time energy usage information will let customers better understand what is driving their electric bills and help them make decisions that can save energy and money. This capability will come about six weeks after a new meter is installed.

The new meters will help hold down operating costs, improve customer service and reliability while maintaining the highest standards of security and customer privacy.

* Smart meters instantly track outages, meaning faster service response and shorter outages overall.
* Customers will be able to view their power usage hour-by-hour, get a forecast of their next bill, and set alerts so they can adjust their activity to reduce both their carbon footprint and bill.
* Businesses can get more detailed usage reporting which will help them cut costs and make investments in items that help their business grow.
* The updated grid will work more efficiently with, and will help better integrate, renewable power sources.

"We are connecting our small communities throughout Oregon in a way that improves the reliability and efficiency of the grid, both at home and at work," said Bird. "With smart meter technology now mature, proven and available at competitive prices, we can deliver the benefits without any additional cost to customers."

Installations begin this week in Independence, the small pioneer town west of Salem that has received attention for its smart city, smart rural upgrades such as gigabyte high-speed internet access, renewable power, and an updated downtown core. The addition of smart meters will help the city continue to attract tech business to the region and support residents and local businesses with resources that help them live and work better.

"Our city's history is still being made," said Shawn Irvine, director of economic development for Independence, which was settled by Oregon Trail pioneers in 1847 and has a population of more than 9,000 today. "We're proud to be in the forefront of this new technology surge that will give our citizens timely information that will let them truly take over day to day management of their energy costs. Now that is Independence!"

Additional information, including installation updates are available at Customers can also call 1-800-221-7070.


About Pacific Power
Pacific Power provides electric service to more than 740,000 customers in Oregon, Washington and California. The company works to meet growing energy demand while protecting and enhancing the environment. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with almost 1.8 million customers in six western states Information about Pacific Power is available on the company's website, Twitter, Facebook and YouTube pages, which can be accessed via

Pacific Power to pass tax cut savings to customers - 01/03/18

Pacific Power to Pass Tax Cut Savings to Customers

PORTLAND, Ore.--Jan. 3, 2018--On December 22, 2017, changes to the tax code were passed into law that will lower federal taxes on corporations. Pacific Power is committed to passing the benefit of this tax cut on to customers.

"We strive to provide our customers reliable service while keeping rates low," said Stefan Bird, President and CEO of Pacific Power. "The benefit of this tax cut should be passed on to our customers -- and we will work with our regulators and stakeholders on the best way to do that."

The full impact of this tax change will take several months to calculate. Also, any proposed changes to benefit customers, such as rate reductions, will then require the approval of the state public utility commission. As such, it will take some months before the company will be able to offer proposals on how best to pass these benefits to customers.

Colder Weather Can Bring Higher Bills in the Northwest - 12/28/17

But Pacific Power tips for conserving energy and managing costs during winter can help you save money while staying comfortable

PORTLAND, Ore. -- The colder it gets outside, the more energy it takes to keep your house warm. No one can change that basic equation, but there are steps you can take to keep energy bills from giving you the chills.

"You may not change your thermostat, but when temperatures fall, the difference in temperature between the outside and the inside grows, and so can your energy usage," said Barb Coughlin, Pacific Power's vice president for customer service. "Being smart about your heating can go a long way towards keeping your energy bill low."

Here are tips you can use today to battle cold weather:

* Set your thermostat as low as comfortable, aim for 68 degrees. When you are asleep or out of the house, lower the temperature by another 10 degrees and this will reduce your energy usage by about 10 percent.
* Use space heaters sparingly and safely. Running a 1,500 watt portable heater 8 hours a day for 30 days can add an extra $30 to a monthly power bill in winter.
* Close drapes and blinds. Closed drapes and blinds can help your house stay better insulated and reduce energy use.
* Avoid the temptation to bump up the thermostat when it gets colder. That won't get you to your desired temperature faster, you will just make your furnace run longer and use more energy.
* Improve your home's heating and cooling systems by cleaning or replacing furnace filters and scheduling routine system maintenance to help air flow through the system more efficiently. Move furniture that is blocking intakes or heat registers.

You can save even more energy by taking a longer range view of your energy use. Visit for more information.

Another step is manage winter bills is to switch to Equal Pay. Under Equal Pay, energy costs are averaged out over the year so bills are more predictable and manageable. Customers can enroll in Equal Pay online at, via the Pacific Power mobile app, or by phone at 1-888-221-7070.

"The sooner you call, the better for Equal Pay," said Coughlin. "If you wait until the higher bills have already come, your average will have gone up, too. This program also helps if you have high cooling costs in the summer."