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News Releases
National Report highlights Vancouver Clinic's innovative care for SW Washington Seniors - 01/06/22

Better Medicare Alliance, the nation’s leading research and advocacy organization supporting Medicare Advantage, unveiled a new “Spotlight on Innovation” report profiling Vancouver Clinics work to meet the needs of underserved populations in Southwest Washington state.

Today, Vancouver Clinic operates 12 clinic locations with more than 1,200 employees and 400 providers across Southwest Washington, with plans to reach new markets in the coming months. Better Medicare Alliance’s reporting focuses on two neighborhood clinics opened in 2019 and 2020 with Humana and with a particular focus on serving dual-eligible and special needs beneficiaries.

The report, based on detailed interviews conducted by Better Medicare Alliance with Vancouver Clinic and Humana leaders, provides a case study in how the burgeoning, physician-owned multispecialty clinic harnesses tools found in Medicare Advantage to deliver care to lower-income and disabled Medicare beneficiaries in the region.

Vancouver Clinic’s neighborhood clinics serve as community hubs with access to social workers as part of patients’ care teams. Patients receive a comprehensive annual wellness visit lasting 60 minutes, thereby allowing time to address all of an individual patient’s concerns and foster stronger patient-provider relationships.

Many Vancouver Clinic patients are Medicare Advantage D-SNP (Dual- Eligible Special Needs Plan) enrollees. Vancouver Clinic leverages supplemental benefits in Medicare Advantage and its community partners to coordinate access to transportation, healthy foods, prescription drug delivery, and other supports to patients.

“This report offers a powerful, firsthand story of one of Washington’s foremost health care providers working hand-in-hand with Medicare Advantage to meet the needs of underserved adults and deliver better health outcomes to medically complex patients in need,” said Mary Beth Donahue, President and CEO of the Better Medicare Alliance. “The relationship that Vancouver Clinic and Humana – both BMA Allies – have forged through these neighborhood clinics is a testament to Medicare Advantage’s capacity to bring payors and providers together to deliver whole-person care that improves the lives of people with Medicare. Better Medicare Alliance is proud to spotlight this profile in innovation.”

“We are proud to bring to our community a first of its kind, innovative approach to healthcare,” said Mark Mantei, CEO, Vancouver Clinic. Our proposition is that if we can integrate care under one umbrella and do an exceptional job for patients, we can improve quality and save money by keeping folks concentrating on their health outcomes.”

“Humana has a strong commitment to the value-based care model, which focuses on preventative, proactive, and personalized health care,” said Catherine Field, Senior Vice President and Northwest Division Leader at Humana“Under the value-based care model, our members’ broader health needs are addressed with quality, holistic care, and their physicians consistently report improved patient outcomes.”

Read the full report HERELearn more about the work of the Vancouver Clinic at www.tvc.org.

Attached Media Files: Vancouver_Clinic_Spotlight.pdf
Vancouver Clinic and Humana Introduce New Primary Care Practice Designed to Enhance Medicare Advantage Experience - 01/03/22

VANCOUVER, Wash. – January 3, 2022 Vancouver Clinic and Humana have teamed up to bring additional access to patient-focused primary care to Gresham, Oregon.  Enliven by Vancouver Clinic (Enliven) recently opened its doors for the first time at 340 NW Burnside. 

A part of Humana’s expanding Medicare Advantage plan network, Enliven accepts all Humana Medicare Advantage HMO and PPO plans offered in Oregon. 

“We know access to health care is critically important to good health. We think it’s important to provide care close to where patients live,” said Mark Mantei, Vancouver Clinic CEO. “Enliven by Vancouver Clinic will bring healthcare resources closer to patients and will offer integrated care teams that include doctors, nurses, health coaches, nutritionists, medication management, and social services resources to help guide patients through the complex health system and ensure their care addresses the whole person.” 

Enliven is part of a growing value-based care relationship between Vancouver Clinic and Humana.  Value-based care is a holistic and integrated approach to health care that is centered around primary care physicians and their relationship to their patients. 

“We are grateful for the opportunity to bring Enliven to Gresham, which will improve access to quality care,” said Jesse Gamez, Intermountain Region Medicare President for Humana. “By combining Humana’s strong focus on improved member experience and clinical outcomes and Vancouver Clinic’s long-standing commitment to patient care, we are able to offer primary care that is dedicated to helping our members achieve their best health.” 

Humana has an extensive and growing value-based care presence. As of Sept. 30, 2021, Humana has more than 3.1 million individual Medicare Advantage and commercial members who are cared for by 72,800 primary care providers in more than 1,000 value-based relationships across 44 states and Puerto Rico. Humana’s total Medicare Advantage membership is approximately 5 million members, which includes members affiliated with providers in value-based and standard Medicare Advantage settings. 

 

About Enliven by Vancouver Clinic

At Enliven, we serve older adults with complicated health concerns—helping patients live happy and healthy lives by supporting their full health picture. Enliven builds on Vancouver Clinic’s legacy of offering high-quality, patient-centered care. Our doctors get to know patients personally to meet their unique goals. More time with the doctor, physical and mental health support, regular health and wellness classes, plus welcoming clinic spaces make the Enliven experience unique in health care. Learn more about Enliven at enliven.tvc.org

About Humana

Humana Inc. (NYSE: HUM) is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

Additional Information: Other providers are available in the network.  Provider may also contract with other plan sponsors. 

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